Frequently Asked Questions

Is Tony's Chocolonely™ related to the European company of the same name?

No, Tony's Chocolonely™ in South Africa is completely independent from any international companies. We operate solely within South Africa, and our brand is focused on delivering ethically sourced chocolate to the local market. We are proud of our distinct mission to promote ethical chocolate under our own South African Tony's Chocolonely™ brand.

What makes Tony's Chocolonely™ chocolate ethically sourced and free from child labor?

We source chocolate brands that commit to ethical sourcing, ensuring that no child labor is involved in their supply chains. While we do not directly source cocoa, we carefully select brands that uphold transparency and fair labor practices.

How does buying from Tony’s Chocolonely™ support fair trade and sustainable farming practices?

By purchasing from us, you’re supporting brands that prioritize fair trade and sustainability. These brands are committed to fair wages and improving the livelihoods of cocoa farmers, which fosters sustainable farming practices. Choosing ethically sourced chocolate helps drive revenue away from brands that exploit unfair labor practices, ultimately pushing them to address and fix their supply chains.

Where do you source your cocoa, and how are farmers compensated?

While we don’t directly source cocoa, we work exclusively with brands that can trace their supply chains and ensure farmers receive fair compensation. These brands are committed to maintaining transparency and supporting ethical trade in the global chocolate industry.

How can I place an order, and what payment methods do you accept?

You can place an order directly through our online store. We currently only accept EFT payment, and are working on supporting credit & debit card payments.

What are your delivery options, and do you ship internationally?

We ship our orders using Postnet and can ship to either a PostNet branch or straight to your door. We only offer shipping to within South Africa and do not ship internationally. Delivery times and costs will vary based on your location and order size, and PostNet provides tracking for shipments.